Terms and Conditions
Service Overview
NovoConnect stands as a dedicated digital marketing partner committed to transforming your business’s online presence and operational efficiency. We offer more than just a technological solution; we provide a comprehensive strategic approach tailored to elevate your business performance across multiple digital channels.
Our mission is to empower businesses with a sophisticated, integrated marketing system that streamlines communication, enhances lead management, and drives measurable growth. By combining cutting-edge technological infrastructure with personalized strategic support, we create a unique ecosystem designed to meet the diverse and dynamic needs of modern businesses.
Service Packages: Comprehensive Strategic Solutions
Momentum Plan
The Momentum Plan is meticulously crafted for businesses seeking a foundational digital marketing infrastructure. This solution goes beyond simple platform access, offering a holistic approach to digital strategy. Clients receive a custom-configured dashboard that provides intuitive insights into their sales pipeline, complemented by monthly consultation hours and dedicated system training. Our goal is to equip businesses with the tools and knowledge to navigate the digital landscape confidently.
Growth Plan
Our Growth Plane represents a comprehensive marketing management solution designed for businesses ready to scale their digital presence. This package transcends traditional marketing approaches by offering performance marketing across multiple platforms, strategic social media content creation, and integrated communication channels. We manage reputation, set up targeted marketing automations, and provide detailed monthly reporting, ensuring your business not only reaches but engages your target audience effectively.
Custom Plan
The Custom Plan is our most advanced offering, designed for businesses with complex and ambitious digital marketing requirements. This fully customizable solution provides end-to-end digital strategy development, including advanced marketing automation, multi-platform advertising management, website development, SEO optimization, and specialized services like bilingual content creation and comprehensive branding support. We don’t just provide a service; we become an extension of your strategic team.
Financial Framework and Client Commitment
Our pricing model is built on transparency, flexibility, and value. We understand that each business has unique financial constraints and growth objectives. Therefore, we’ve designed our packages to provide scalable solutions that deliver tangible return on investment.
Free Trial Experience
We offer a generous 15-day complimentary trial, allowing potential clients to experience the full capabilities of our systemized solution without financial commitment. This trial period is an opportunity to explore our platform’s potential and understand how we can transform your digital marketing approach.
Onboarding Process
The 1,000 AED onboarding fee represents an investment in your business’s digital transformation. This one-time cost covers comprehensive system configuration, initial customization, and strategic setup. Recognizing the importance of client satisfaction, we offer a full refund within the 15-day trial period, demonstrating our confidence in the value we provide.
Payment and Continuity
We maintain a straightforward payment structure to ensure continuous service. Monthly fees are due within 30 days of invoice, with a considerate 10-day grace period. This approach balances our operational requirements with client flexibility, ensuring uninterrupted access to our sophisticated marketing system.
Commitment to Client Success
Our terms are designed not just as legal documentation, but as a testament to our commitment to client success. We prioritize transparent communication, data confidentiality, and continuous service improvement. Any modifications to our terms will be communicated with a 30-day notice, reflecting our respect for client relationships.
Platform Technology Background
While our primary focus is delivering exceptional marketing solutions, we believe in complete transparency about our technological infrastructure. Our systemized solution is powered by a leading CRM platform, specifically GoHighLevel, which we’ve white-labeled to provide a seamless, professional experience.
This partnership allows us to offer an enterprise-grade digital marketing infrastructure while acknowledging the inherent limitations of third-party technology platforms. Clients are advised that certain technical aspects fall under the purview of the underlying platform, and we maintain clear boundaries of our technical responsibility.